Cookie Policy
Understanding how we use tracking technologies to enhance your experience on AdvantaFlow
Last Updated: March 15, 2025 | Effective Date: January 1, 2025
We're pretty straightforward about how we track things on advantaflow.com. This policy explains what tracking technologies we use and why they matter for your experience with our team coordination platform.
When you visit our site, small text files get stored on your device. These help us remember your preferences and understand how people interact with our services. Some are essential for basic functionality, while others help us improve what we offer.
1 What Tracking Technologies We Use
Our platform relies on several types of tracking methods. Each serves a specific purpose in delivering our team coordination services effectively.
Standard browser storage handles most of our tracking needs. We store session information, user preferences, and interaction data that helps personalize your experience. These technologies work quietly in the background to make your visits smoother.
We also use analytics tools to understand traffic patterns and feature usage. This data guides our development priorities and helps us spot issues before they become problems for larger groups of users.
2 Types of Tracking Data
Different tracking technologies serve different purposes on our platform. Here's how we categorize them based on their function and necessity.
Essential Operations
These are non-negotiable for the platform to function. Without them, you can't log in, save preferences, or navigate between pages securely.
Authentication tokens, session management, security verification, form submissions, and basic navigation tracking.
Functionality Enhancement
These remember your choices and settings. They make repeat visits more convenient by keeping your preferences intact.
Language selection, dashboard layouts, notification settings, timezone preferences, and display customization.
Performance Analysis
We track how people use different features to identify bottlenecks and optimize the platform's performance over time.
Page load times, feature usage frequency, navigation patterns, error tracking, and system performance metrics.
Communication Tracking
These help us understand which messages resonate with users and which features generate the most interest among potential clients.
Email campaign tracking, referral sources, content engagement, feature interest signals, and conversion patterns.
3 How Tracking Improves Your Experience
Let me give you some real examples of how this data actually helps. When we noticed through analytics that users in Thailand were accessing the platform mostly between 8 AM and 6 PM local time, we scheduled our system maintenance for late evenings to minimize disruption.
Tracking also revealed that project managers were spending too much time navigating between contractor profiles and availability calendars. That insight led us to redesign the dashboard layout in early 2025, bringing those elements closer together.
- Session data lets you pick up exactly where you left off, even if you close the browser accidentally
- Performance tracking helps us identify slow-loading pages and fix them before most users notice
- Usage patterns show us which features get overlooked, prompting better onboarding flows
- Error tracking catches bugs in real-world conditions that we might miss in testing environments
- Preference storage means you don't have to reconfigure settings every time you log in
4 Managing Your Tracking Preferences
You have control over most tracking technologies through your browser settings. While we can't disable essential operational tracking without breaking core functionality, you can block or delete analytics and marketing trackers.
Browser Configuration Options
Most modern browsers let you view, manage, and delete stored data. The exact steps vary by browser, but the functionality is pretty similar across all major platforms.
Keep in mind that blocking certain tracking may limit some convenience features. For example, if you clear all stored data, you'll need to reconfigure your dashboard preferences and log in again.
Data Retention Periods
Session Data
Expires when you close your browser or after 24 hours of inactivity, whichever comes first.
Preference Storage
Retained for up to 12 months, automatically refreshed with each active session to maintain current settings.
Analytics Records
Aggregated and anonymized after 90 days, with individual identifiers removed for long-term trend analysis.
Marketing Trackers
Limited to 6 months, with option to opt out entirely through browser settings or direct request to our team.
5 Third-Party Tracking Services
We work with a few external services that may set their own tracking data. These include analytics providers, communication tools, and infrastructure services that help us run the platform reliably.
Each third-party service has its own privacy policy and data handling practices. We choose partners carefully based on their security standards and data protection commitments, but you should review their policies independently if you want full details.
Our contracts with these providers specifically prohibit them from using your data for purposes beyond delivering their service to us. They can't sell or share your information with other companies without explicit permission.
6 Updates to This Policy
We update this policy when we add new tracking technologies or change how we use existing ones. Major changes get announced through email notifications to active users at least 30 days before taking effect.
Minor clarifications or updates to reflect new browser capabilities might happen without individual notification. The "Last Updated" date at the top of this page always reflects the most recent version.
If you disagree with policy changes, you can contact us to discuss your concerns or request data deletion before the new terms take effect. We try to be flexible where possible while maintaining platform functionality for all users.
Questions About Our Tracking Practices?
We're happy to explain how specific tracking technologies work or help you configure your preferences to match your comfort level.
Our office in Songkhla responds to inquiries within one business day during standard hours.